What to Know About NoBroker Listings

NoBroker markets itself as a zero-brokerage platform, but its model now includes owner subscription fees and mixed user experiences. Here is a balanced overview.

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Investigation

The Claims vs Reality

What NoBroker promises vs what users actually experience

Claim

Zero brokerage

Reality

Now charges subscription fees to owners for tenant contact details

Claim

Money Back Guarantee

Reality

Multiple complaints about refund not processed

Claim

Verified listings

Reality

Users report fake and duplicate listings

Claim

Free property posting

Reality

Free posts have zero visibility; effective posting requires paid plans

Claim

Dedicated Relationship Manager

Reality

Users report RMs are unresponsive and provide no real assistance

Documented Issues

Key Problems Reported

Verified issues that users have experienced with this platform

Subscription Fees Instead of Zero Brokerage

Despite the name, NoBroker charges property owners subscription fees ranging from ₹3,000 to ₹20,000+ to access tenant contact details. The "zero brokerage" positioning applies to tenants but not to owners seeking visibility.

Source: NoBroker website & user reviews

Refund Concerns With Money Back Plan

Some users report difficulty redeeming the "Money Back Guarantee". Complaints on Consumer Court websites indicate refund requests being delayed or declined in certain cases.

Source: Trustpilot, Consumer Court filings

Customer Support Availability

Users report mixed experiences with relationship managers, including delayed responses and limited escalation paths. The dedicated "RM" is not always reachable.

Source: Trustpilot reviews

Listing Verification Gaps

NoBroker relies primarily on self-verification by property owners. Users report encountering listings that are already rented, or photos that do not match the actual property.

Source: User reviews on multiple platforms
User Experiences

What Users Actually Experience

Real reviews from people who have used this platform

“Posting my rental property cost me ₹2,000 and I got zero genuine leads. Complete waste of money.”

— Property Owner, Bangalore

“Their "relationship manager" never responded to my queries. Worst customer service ever.”

— Tenant, Mumbai

“NoBroker charges you for everything now. The "free" model is long gone.”

— User Review, Trustpilot

“I paid for the Money Back Plan but never got my refund. They kept giving excuses for 3 months.”

— Property Owner, Pune

“The property photos looked nothing like the actual apartment. Complete waste of time visiting.”

— Home Seeker, Delhi NCR
Our Advantage

Why Choose 360 Ghar?

The smarter way to find your perfect property with verified listings and dedicated support

360° Virtual Tours

Every property comes with immersive 360° virtual tours. Explore properties from anywhere before visiting.

On-Site Verification

Our team personally visits and verifies every listing. What you see is what you get.

Zero Spam Calls

Your privacy is paramount. We never sell your data. No brokers, no spam calls.

Dedicated Relationship Manager

Get a personal Relationship Manager who handles your entire journey from search to possession.

Transparent Pricing

No hidden charges. What you see is what you pay. Full visibility into all costs.

AI-Powered Search

Our AI understands your needs and finds the perfect property match instantly.

FAQ

Common Questions Answered

Get the facts you need to make an informed decision

Does NoBroker really charge zero brokerage?

NoBroker now charges property owners subscription fees (₹3,000-20,000+) to get tenant contact details. The "zero brokerage" marketing is misleading.

Is NoBroker refund policy reliable?

Multiple user reviews on Trustpilot and Consumer Court websites indicate refund requests are often denied or delayed significantly.

Are NoBroker listings verified?

NoBroker relies on self-verification by owners. Users report encountering fake listings, unavailable properties, and misleading photos.

How much does NoBroker actually cost?

NoBroker offers various subscription plans starting from ₹2,000-20,000+ for property owners. Tenants may also face charges for premium features.

Is NoBroker customer support responsive?

User reviews consistently report unresponsive relationship managers, lack of escalation paths, and poor issue resolution times.

Does NoBroker work in tier-2 cities?

NoBroker has limited presence in tier-2 and tier-3 cities. Their service quality and property inventory is concentrated in major metros.

Prefer a Verified, Transparent Alternative?

Explore physically verified properties with 360° virtual tours on 360 Ghar

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